At The Face Company, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when you visit our clinic, website, or communicate with us through any channel.

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1. Information We Collect

We may collect and process the following types of personal data:

• Personal identification information (Name, Email Address, Phone Number, Address, Date of Birth)
• Medical or skin-related history (only when relevant to services you book)
• Appointment details and preferences
• Payment and billing information
• Photographs (with consent, for treatment tracking or marketing purposes)
• Device and usage data (via cookies on our website)

2. How We Use Your Information

We use the information we collect to:

• Schedule and manage your appointments
• Provide personalized consultations and treatments
• Maintain medical and service records as required
• Improve our website and service offerings
• Communicate promotions, offers, and updates (only with your consent)
• Ensure compliance with legal and regulatory obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share your information with trusted partners only when necessary, such as:

• Service providers assisting in clinic operations (e.g., appointment software)
• Legal or regulatory bodies when required by law
• Marketing platforms (e.g., email or WhatsApp campaigns), with your consent

4. Data Protection & Security

We use secure systems and protocols to protect your data from unauthorized access, alteration, or disclosure. Only authorized team members have access to personal information necessary for service delivery.

5. Your Rights

You have the right to:

• Access your personal data
• Request corrections or updates
• Withdraw consent for marketing communications
• Request deletion of your data, where applicable

To exercise any of these rights, please contact us at info@thefacecompany.in

6. Cookies and Website Tracking

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings, although this may impact site functionality.

7. Changes to This Policy

We may update this Privacy Policy occasionally. The updated version will be posted on our website with the revised date.

8. Contact Us

For any questions about this policy or your data, please reach out to:
📧 info@thefacecompany.in
📍 The Face Company, M-54, First Floor, M Block, Greater Kailash 2, New Delhi, India